Frequently asked questions
If you don’t see the answers to your question below, please email me at teresa@elmtreecreativeco.com and I will be happy to help you out.
01
How long does the branding process take?
Most branding packages take 4-6 weeks to complete, a WordPress website typically takes 4-8 weeks. A Shopify site will take 6-12 weeks, depending on the complexity of the website.
02
I need other design services that are not listed in your packages. Can I add on other items to my package?
Absolutely! I customize my packages for each client I work with, to ensure they have everything they need to connect with their clients. Email me for a list of add-on items.
03
How many logo concepts do you present?
I typically present one logo concept that is completely flushed out, so you can envision how the entire brand works together.
04
Do you offer revisions?
Yes! My brand process includes three complementary rounds of revisions because I want to make sure you LOVE your brand. Websites include
05
I need other design services that are not listed in your packages. Can I add on other items to my package?
Absolutely! I customize my packages for each client I work with, to ensure they have everything they need to connect with their clients. Email me for a list of add-on items.
06
Do you offer a payment plan?
Yes! A non-refundable 30% deposit is required to save your spot on my schedule, followed by two additional payments which are spread out over the project timeline. If you require more flexibility, let me know, and we can always work something out!
